Last updated: May 12, 2025
Sparta Heating Ltd / Sparta Care Ltd are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our website or engage with our services, in accordance with data protection laws such as the UK GDPR and the Data Protection Act 2018.
We may collect and process the following personal information:
● Contact Information: Name, address, phone number, and email address when you contact us, request a quote, or book a service.
● Service-Related Details: Property information, boiler or heating system details, and any other data necessary to carry out our work.
● Payment Details: Billing address and transaction details (processed securely via trusted payment providers).
● Technical Information: IP address, browser type, operating system, and how you use our website, collected via cookies and analytics tools.
We use your personal data to:
● Deliver plumbing, gas, and heating services, including servicing and repair
● Manage appointments, respond to enquiries, and provide customer support
● Process payments and send invoices
● Send service reminders and maintenance recommendations
● Improve our website and customer experience
● Meet legal or regulatory obligations
With your explicit consent, Sparta Heating Ltd / Sparta Care Ltd may use your email address and telephone number to:
● Send service reminders (e.g. annual boiler servicing)
● Share exclusive offers, promotions, or seasonal discounts
● Notify you of new services or company updates
You can opt out of marketing communications at any time by clicking the unsubscribe link in emails, replying “STOP” to SMS messages, or contacting us directly.
We will never send unsolicited marketing messages or share your data with third parties for their own marketing purposes.
We do not sell your personal data. We may share your information with:
● Trusted third-party providers (e.g. payment processors, booking platforms, email/SMS services) who help us deliver our services
● Professional advisors (e.g. accountants or legal consultants)
● Regulatory authorities if required by law
All third parties are required to keep your information confidential and use it only for the purposes we’ve agreed.
Our website uses cookies and similar tracking technologies to:
● Improve functionality and performance
● Analyse how visitors use our site
● Customize content and services
You can adjust your cookie preferences through your browser settings.
We keep your personal data only for as long as necessary to:
● Provide services
● Meet legal or accounting requirements
● Maintain service records (e.g. for warranty or safety certification purposes)
Under applicable data protection laws, you have the right to:
● Access the personal data we hold about you
● Request correction or deletion of your data
● Object to certain types of processing (e.g. direct marketing)
● Withdraw your consent at any time
● Request a copy of your data in a portable format
To exercise any of these rights, contact us at: info@spartaheating.com
We take data security seriously and use appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is entirely secure.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Sparta Heating Ltd / Sparta Care Ltd
21 Heron Walk, North Hykeham, Lincoln, LN6 9TR
01522 424102 / 07384501932
info@spartaheating.com
spartacare.co.uk
© 2025 Sparta Care Ltd. All rights reserved.
